Privacy Policy

Information We Collect
We may collect the following types of information when you visit our Website, make a purchase, or use our services:
Personal Information

• Name

• Email address

• Phone number

• Billing address

• Payment details (processed by third-party providers—never stored by us)

• Account login details (if you create an account)

Usage & Technical Data

• IP address

• Browser type and device information

• Pages visited and time spent on the Website

• Cookies and tracking data (see Cookie Notice)

Training & Service-Related Information

• Access to digital courses

• Progress through online modules

• Download history for training materials

• User support requests
   

How We Use Your Information
We collect and use your information to:

• Provide access to SRM training, digital materials, and online courses

• Process payments and deliver purchased services

• Manage your account or training portal

• Communicate with you regarding updates, support, and training information

• Improve the Website and user experience

• Comply with legal obligations

We do not sell your information to third parties.

Payment Processing
Payments are handled through secure third-party payment gateways.
We never store credit card or payment details.
Your use of these services may also be subject to their privacy policies.

Sharing Your Information
We may share your information with trusted third parties only when necessary to provide services, including:

• Website hosting (Wix)

• Payment processors

• Email service providers

• Online course platforms (if used)

We do not sell, trade, or rent your information.

Cookies & Tracking
Our Website uses cookies to improve user experience, remember preferences, and analyse site performance. You may control cookie settings through your browser.

Data Storage & Security
We take reasonable steps to protect your information from:

• Unauthorised access

• Loss or misuse

• Modification or disclosure

However, no online system is completely secure, and we cannot guarantee absolute protection.

Access, Corrections & Deletion
You may request:

• A copy of your personal information

• Corrections of inaccurate information

• Deletion of your account (unless retention is required by law)

Requests can be made via our Contact Us page.

Changes to This Privacy Policy
We may update this policy from time to time. Updates will appear on this page.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us via the Website.